Terms of service

OVERVIEW
Welcome to Arzedi! The terms "we", "us" and "our" refer to Arzedi. Arzedi operates this store and website, including the information, content, features, tools, products and services, in order to provide you, the customer, with an adequate shopping experience (the "Services"). Arzedi is supported by Shopify, which enables us to provide you with the Services.

The terms and conditions below, together with any policies contained therein ("Terms and Conditions of Service" or "Terms") describe your rights and responsibilities when using the Services.

Please read these Terms and Conditions of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty limitations and limitations of liability.

By visiting, interacting with or using our Services you agree to be bound by these Terms and Conditions of Service and our Privacy Policy. If you do not accept these Terms and Conditions of Service or the Privacy Policy you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms and Conditions of Service you declare that you are of legal age in the state or province in which you reside, and that you have given us your consent to allow minors connected to you to use the Services on devices in your possession or purchased or managed by you.
To use the Services, including accessing or browsing the online stores or purchasing products and services offered by us, you may need to provide certain information such as email address and billing, payment and shipping details. You declare and warrant that all information you provide in our stores is correct, up-to-date and complete and that you hold all necessary rights to provide such information.
The activity of your account and the protection of your account credentials are your responsibility. You shall not transfer, sell, assign or license your account to other persons.

SECTION 2 - OUR PRODUCTS
We have made efforts to offer an accurate presentation of our products and services in our online stores. However, the display of colours and appearance of products may vary depending on the type of device you use to access the store and the settings and configuration of that device.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time, without any notice and at our discretion. We reserve the right to discontinue any product at any time and to limit from time to time the quantities of products offered for any person, geographic area or jurisdiction.

SECTION 3 - ORDERS
When you place an order you make an offer to purchase. Arzedi reserves the right to accept or reject your order at its discretion for any reason. Your order is not confirmed until Arzedi confirms acceptance. Before accepting an order we must receive and process payment. Please check the order carefully before submission, as Arzedi may not be able to fulfil requests for cancellation of an order after acceptance. In the event of rejection, modification or cancellation of an order, we will notify you by contacting you via the email, billing address and/or telephone number you provided when submitting the order.
Your purchases are subject to return or exchange exclusively in accordance with our Refund Policy.
You declare and warrant that you make purchases for personal or family use and not for resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and offers are subject to change without notice. The price charged for a product or service will be the actual price at the time of submitting the order and you can view it in the order confirmation email. Unless otherwise specified, published prices do not include taxes or customs duties or shipping, handling and import costs.
Prices published in our online stores may differ from prices offered in physical or online stores or in other stores operated by third parties. From time to time we may offer promotions on the Services that affect prices and are subject to terms and conditions independent of these Terms. In the event of conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
For all purchases made in our stores, you agree to provide correct, up-to-date and complete purchase, payment and account details. You agree to promptly update your account and other information, including email address and credit card numbers and expiration dates, in order to enable us to complete your transactions and contact you if necessary.
You declare and warrant that (i) the credit card details you provide are true, correct and complete, (ii) you have authorisation to use such credit card for the purchases, (iii) the charges billed to you will be honoured by the credit card company, and (iv) you will pay the charges billed to you according to the published prices, including shipping and handling charges and all other applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays attributable to shipping couriers, customs procedures or events beyond our control. Once the products are transferred to the courier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, texts, displays, images, graphics, product reviews, video and audio, as well as the design, selection and organisation thereof, are owned by Arzedi, its affiliates or licensors and are protected by applicable US and foreign patent, copyright and intellectual property laws.
These Terms allow you to use the Services for personal, non-commercial use only. You shall not reproduce, distribute, modify, create copies, publicly display and present, republish, download, store or transmit material relating to the Services without our written consent. Except as expressly stated, these Terms contain nothing that grants or may be construed as granting a licence or other rights in your favour relating to patents, trademarks, copyright or other intellectual property of Arzedi, Shopify or third parties. Unauthorised use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Arzedi.
The names, logos, product and service names, designs and slogans of Arzedi are trademarks of Arzedi or its affiliates or licensors. You shall not use such trademarks without the prior written authorisation of Arzedi. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services and which we do not verify or control or integrate.
You understand and agree that we provide access to such tools "as is" and "as available" without any kind of warranty, representation or conditions and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of the optional tools offered through the site is at your own risk and discretion and, furthermore, you must know and accept the terms on which such tools are provided by the relevant third-party providers.
In the future we may offer new features through the Services (including the launch of new tools and resources). Such new features shall be deemed part of the Services and are subject to these Terms and Conditions of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). It is not our responsibility to examine or evaluate the content or correctness of third-party materials or websites you choose to access. Should you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not responsible for any problems or damages related to your access to third-party websites, or your purchase or use of products, services, resources or content on third-party websites. Please read the policies and practices of the third parties in question carefully and understand them before carrying out any transaction. Any complaints, concerns or questions relating to third-party products and services must be submitted to the aforementioned third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Arzedi is operated by Shopify, which enables us to provide you with the Services. However, sales and purchases made by you in our Store take place directly with Arzedi. By using the Services you understand and agree that Shopify is not responsible for any aspect of the sales between you and Arzedi, including any injuries, damages or losses arising from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to the purchases and transactions you make with Arzedi.

SECTION 10 - PRIVACY POLICY
All personal data we collect through the Services are subject to our Privacy Policy, and certain personal data may be subject to Shopify's Privacy Policy, available here. By using the Services you confirm that you have read the aforementioned privacy policies.
As it supports the Services, Shopify collects and processes personal data relating to your access and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties who may reside in countries other than your own. Please see our privacy policy for more information on how we, Shopify and our partners use your personal data.

SECTION 11 - FEEDBACK
When you submit, upload, publish, email or otherwise transmit any idea, suggestion, feedback, review, proposal, plan or other content (generally "Feedback"), you grant us the continuous, worldwide, transferable and royalty-free licence to use, reproduce, modify, publish, distribute and display the aforesaid Feedback through any medium for any purpose, including commercial. For example, we may enforce our rights relating to this licence to operate, provide, evaluate, improve, enhance and promote the Services, to fulfil the obligations and exercise our rights as set out in the Terms and Conditions of Service.
Furthermore, you confirm and agree that: (i) you own the necessary rights to all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and shall not be obliged to (1) keep your Feedback confidential; (2) pay you for your Feedback; (3) respond to your Feedback.
Although we are not obliged, we may monitor, edit or remove Feedback that, in our discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or in violation of intellectual property or these Terms and Conditions of Service.
You confirm that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality and any other personal or proprietary right. You further confirm that your Feedback will not contain defamatory or otherwise unlawful, offensive or obscene content, nor contain viruses or other computer malware that could affect the operation of the Services or any linked website. You shall not use a false email address, pretend to be someone else or confuse us or third parties as to the origin of your Feedback. Your Feedback and its correctness are your sole responsibility. We assume no liability for Feedback posted by you or third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
It may happen that information relating to or included in the Services contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, offers, promotions, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders in the event of errors at any time and without any notice (even after an order has been submitted).

SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to: (a) unlawful or malicious purposes; (b) violate local, provincial, state, federal or international rules, laws or ordinances; (c) infringe or violate our intellectual property rights or those of others; (d) harass, oppress, insult, harm, defame, slander, disparage, intimidate or offend our employees or anyone else; (e) transmit false or misleading information; (f) send, receive, upload, download, use or reuse material that does not comply with these Terms; (g) transmit or induce the sending of advertising or promotional material, including "junk mail", "chain letters", "spam" or other similar solicitations; (h) impersonate or attempt to impersonate another person or entity; (i) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which we determine may harm Arzedi, Shopify or users of the Services or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or other types of malicious code that could be used to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal data of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (e) interfere with or circumvent the security features of the Services or related websites, other websites or the internet. We reserve the right to suspend, disable or close your account at any time, without notice, if we believe you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement at any time or discontinue your access to the Services (or any part thereof) at our discretion and without notice; you will remain liable for all amounts due up to the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Limitation of Warranty, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other clause that by its nature survives termination.

SECTION 15 - LIMITATION OF WARRANTY
The information presented in or through the Services is made available solely for general information purposes. We do not guarantee the accuracy, completeness or usefulness of such information. You rely on such information solely at your own risk. We assume no liability for reliance placed on such materials by you, any visitor to the Services or anyone who may be informed of such content.
EXCEPT AS EXPRESSLY STATED BY Arzedi, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SERVICE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR ENSURE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE DISCLAIMER OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Arzedi, OUR OR SHOPIFY'S AND ITS AFFILIATES' PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST EARNINGS, LOSS OF DATA, REPLACEMENT COSTS OR OTHER SIMILAR DAMAGES, ARISING FROM CONTRACTUAL, SPECIAL, TORT (INCLUDING NEGLIGENCE) LIABILITY OR ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES; NOR FOR ANY OTHER CLAIMS RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN CONTENT, ANY LOSSES OR DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT (OR PRODUCTS) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, REGARDLESS OF BEING ADVISED OF SUCH POSSIBILITY.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Arzedi, Shopify and our affiliates, partners, officers, directors, employees, agents, merchants, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees payable to any third party as a result of: (1) your violation of these Terms and Conditions of Service or the documents contained therein, (2) your violation of laws or third-party rights, (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that non-immediate notification does not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such claim at your expense, including the choice of counsel, but we shall not settle claims requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You shall cooperate in the defence of non-indemnified claims, including by providing relevant documents.

SECTION 18 - SEVERABILITY
Should any provision of these Terms and Conditions of Service be deemed illegal, void or unenforceable, it shall also be unenforceable to the extent permitted by applicable law, and the severance of the unenforceable part from these Terms and Conditions of Service shall be considered; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure by Shopify to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.
These Terms and Conditions of Service and any policies or operating rules posted by us on this site or relating to the Services constitute the entire agreement and understanding between us and you and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between us and you (including but not limited to any prior versions of the Terms and Conditions of Service).
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our written consent; any attempt shall be void and of no effect. We may transfer, assign or delegate these Terms and our rights and obligations without notifying you or without your consent.

SECTION 21 - GOVERNING LAW
These Terms and Conditions of Service and any separate agreement whereby we provide you with the Services shall be governed and construed in accordance with the federal, state or territorial courts in the jurisdiction where Arzedi has its registered office. You and Arzedi accept the venue and personal jurisdiction in the aforesaid courts.

SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 23 - CHANGES TO TERMS AND CONDITIONS OF SERVICE
You can view the current version of the Terms and Conditions of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of changes to any material of these Terms in accordance with applicable laws, and such changes shall be effective as of the date indicated in the notice. Your continued use of or access to the Services following changes to the Terms and Conditions of Service constitutes your acceptance of such changes.

SECTION 24 - CONTACT DETAILS
Questions regarding the Terms and Conditions of Service should be sent to support@arzedi.com.
VAT No. IT01287080954